GBM's Project Management Office (PMO) has significantly contributed to GBM's Intelligent Network Solution's achievement of constant outstanding customer feedback.
The scope, duration, scale and the complexity of a project affect the number of deliverables which should be produced in order to adequately manage and control the project. The larger and more complex the scope of the project is, the more it becomes imperative to closely track, analyse and report the project activities and changes. Project Management processes and documentation standards are followed throughout the life of the project which provides the project team with immediate feedback in status meetings, enabling the incorporation of improvements in work approach and the processing of current as well as future projects. This entire function is controlled by GBM PMO with the help of qualified resources possessing industry leading certifications such as Project Management Professional (PMP)® and PRINCE2®.
Project lifecycle in GBM
The purpose of this phase is to refine the definition of the project objectives and establish the proper project management and quality control environment for the project at its onset, and to identify the resources required to create each deliverable. The foundation of every successful project is a detailed definition of the project that is understood and agreed upon by all stakeholders. This phase creates the initial working documents that will be used to manage the execution of the project.
During this Phase, the implementation team assesses the readiness of the site, procurement team orders the equipment to be delivered within the time-frame set for the project; the implementation team builds the Low Level Design; and the Project Manager updates the detailed Project Plan and monitors the progress to ensure the drive of the project remains under control and the scope is met on-time. The key success factor for any project is proper planning.
The purpose of this phase is to manage every aspect of project delivery to assure the project is successful. At this point, the Project Definition has been signed off and approved and the project management working deliverables have been established. In this phase, the execution of the project is being managed and its progress tracked against the plans established during the Initiating and Planning Phases. To ensure the project stays on-schedule and within budget, performance is monitored against the project plan and adjustments are made as necessary.
Monitoring and Control Phase
Progress is periodically reported to the Stakeholders via Project Status Reports and review meetings. The goal of these meetings and reports is to help evaluate the "health and progress" of the project against the Project Definition and Milestones within the parameters of the Project Plan. These status meetings and reports provide Stakeholders and Management with a consistent view of the project accomplishments, commitments, and challenges. For a successful project, all issues are quickly and effectively resolved before the Project Schedule / Plan is negatively impacted.
The purpose of this phase is to properly manage the closure of a project. GBM understands that the manner in which we complete the project will provide a lasting positive impression. During this phase, the completion of the project execution tasks is performed; the Technical handover is done; all project deliverables are inspected; control documents are created, acknowledged, and filed; project's documentation and history are properly preserved for future reference; lessons learned are communicated and Project Management Methodology is updated to incorporate any lessons which had impacted it.
Project Management Institute, A Guide to the Project Management Body of Knowledge,
(PMBOK® Guide) – Fifth Edition, Project Management Institute, Inc., 2013, Figure 3-1,
PMP is a registered mark of the Project Management Institute, Inc.