Chief Executive Officer
Amr Refaat is the Chief Executive Officer of Gulf Business Machines (GBM.) As part of his role at GBM, Amr oversees day-to-day operations across the company’s branches in the GCC and Pakistan from the Dubai headquarters.
Amr has a passion for driving continuous innovation with technologies such as AI, Cloud and Analytics. He is spearheading GBM’s position in the region as an end-to-end digital solutions provider. Under his leadership and with his deep understanding of the regional market, GBM will continue to support its customers on their digital transformation journey.
Prior to joining GBM, Amr worked with IBM for over three decades, and most recently held the role of General Manager and Vice President of IBM’s Middle East and Pakistan operations. Under his leadership, IBM expanded its presence in the Middle East region by opening offices in Saudi Arabia, Kuwait, Qatar and Abu Dhabi and launching two client centers in the UAE and IBM’s first Digital Design Studio in Dubai.
Amr graduated from Cairo University with a Bachelor’s degree (Hons) in Electrical Engineering. He went on to secure a MBA with distinction in International Business from the Maastricht School of Management in the Netherlands.
Vice President of Finance
Manoharan joined GBM in 1990 and has been part of the management team since 1991. He is the executive responsible for all financial actions of the company including taxation, audit and financial reporting across GBM.
He has previously worked in leading audit firms and has over 38 years of experience in the field of Finance and Auditing.
He is a member of the institute of Chartered Accountants of India and holds a Bachelors degree in Finance and also has attended training courses from London Business School in financial management and treasury.
Vice President of Human Resources
Feras Al Majed is the Vice President of HR & Communications. He originally joined GBM in 2013 , Feras is responsible for all HR & Communications activities across the entire organization including the employee experience, hiring, employee relations, compensation and benefits, as well as training and development programs for employees at all levels.
Feras has worked previously with leading organizations such as BNP Paribas, DHL and Investcorp in various HR roles .
Feras holds a degree in Human Resource Management from the University of Leeds in the UK and has many professional qualifications from leading institutions like the CIPD and London Business School in leadership and HR management
Vice President of Digital Business Solutions
Cherif Morcos is the Vice President of Digital Business Solutions at Gulf Business Machines (GBM). He provides the leadership and direction for the ongoing transformation of GBM as the leading provider of Digital Business Solutions in the GCC.
Cherif leads GBM’s comprehensive portfolio of solutions, including Cloud Professional Services, AI & Analytics, Digital Automation, Enterprise Application, and the Professional and Managed services related to these offerings.
Cherif brings over 20 years of ICT experience working with clients in different industries across Europe, the Middle East, Africa, and North America. Before joining GBM, Cherif was the Managing Director for SAP in Egypt. He has also held several executive roles within IBM across the Middle East and at a global level.
Vice President of Digital Infrastructure Solutions
Hani is an ICT executive with more than 25 years of industry and leadership experience in the region. He held several roles in global organizations including Digital Equipment Corporation, Compaq, 3Com and Cisco Systems.
Hani joined GBM in January 2012. Since then, he’s been part of the executive team and currently leads GBM’s Digital Infrastructure and Cyber Security business across the Gulf and Pakistan. He’s responsible for the development of regional and global alliances delivering solutions that support organizations to realize their digital transformation agendas and protect them from cyber threats.
Prior to joining GBM, Hani was Cisco’s Senior Regional Manager. During his tenure at Cisco, Hani supported the company’s rapid growth and expansion in the UAE and Gulf and was responsible for several strategic successes in the region, achieving significant agreements and milestones.
Director of Technical Support Services
Stephen Kelly is the Director of Technical Support Services (TSS) at Gulf Business Machines (GBM.), responsible for leading the TSS organization across the Gulf with responsibilities focusing on customer satisfaction, profitable growth and building a strong technical support and services portfolio.
Stephen has over 32 years of Service Management and Service Delivery experience working with customers in different industries across the United Kingdom and the last 11 of these years in the GCC.
Prior to joining GBM, Stephen held multiple senior management roles in global organizations including IBM.
Stephen holds a post-graduate qualification in managing development and change as well as a Professional Certificate in Management from the Open University in the United Kingdom. He also holds a BTEC Certificate in Electronics and Communications. He has also completed executive education at the London Business School and holds multiple certifications in Service Management.
General Manager, Abu Dhabi & Yemen
As the General Manager for GBM Abu Dhabi and Yemen, Miguel Khouri has a track record for strengthening and enriching relationships with a wide-range of customers and industries.
With over two decades in IT Consultancy, Business Management, and Business Development across the GCC, Khouri’s leadership has consistently delivered business growth for GBM Abu Dhabi. His guidance in value-added IT and business solutions provides tangible results for a host of public and private clients in the government, banking and finance, telecommunications, oil and gas, education and retail sectors.
As General Manager, Khouri has nurtured GBM Abu Dhabi local expertise and in-depth knowledge of the market, and has helped to develop a collaborative network of offices across the region that enables clients to benefit from best-in-class IT consultancy.
Prior to joining GBM Abu Dhabi as General Manager in 2011, Khouri was the Director of GBM’s Intelligent Networking Solutions (INS) for the entire region.
Earlier to that, Khouri worked for 8 years with Saudi Business Machines.
Miguel holds a Bachelor degree from University of Balamand in Lebanon, where he majored in Computer Engineering.
General Manager, Bahrain
Abdulla Ishaq is the General Manager for GBM Bahrain, the Bahrain-based division of Gulf Business Machines (GBM), and is responsible for the growth of the business in the Bahraini market.
Ishaq has overseen GBM Bahrain’s evolution into a world-class IT consultancy business that also offers the widest range of cutting-edge technology and networking solutions, design, integration planning, as well as capacity planning for future growth. His leadership has given GBM Bahrain the platform to retain long-term, high-profile customers in Bahrain’s public and private sector, as well as verticals such as banking, telecommunications, manufacturing, oil and gas and SMEs.
Abdulla joined GBM Bahrain at its inception in 1990. Since then he has held a number of positions in the company before taking the helm as Country General Manager  for Bahrain.
General Manager, Dubai
Ossama El Samadoni is the General Manager of GBM Dubai. He has over 30 years of experience working in the region. He has a prominent track record in strengthening business growth in an increasingly competitive market, while supporting organizations of all sizes to navigate digital disruptions and IT transformation challenges.
Samadoni holds a B.Sc. in Engineering and MBA in Marketing, is fluent in Arabic and English, and is the Vice Chairman of SNIA Middle East.
General Manager, Kuwait
Wassim Seliman is the General Manager of GBM Kuwait, a role he has assumed since 2018. Wassim is responsible for maintaining GBM Kuwait’s customer relationships, the growth of the local business as well as the skills development of GBM employees in Kuwait.
Wassim has 28 years’ worth of industry experience and first joined GBM Kuwait in 2003 as an Account Manager. Since then, he has held a number of positions in GBM including Government Market Director.
Wassim graduated with a Bachelor of Science in electronic and communication engineering supported by a London Business School degree in Planning and Strategy. He is also a Baltimore-certified Security PKI Engineer, and has received an ITIL Basic Foundation Certification.
General Manager, Oman
Mahmoud Elkordy is the General Manager of GBM Oman, he is a prominent executive with over 30 years’ experience in providing visionary sales leadership across the technology industry with IBM before moving to his current role.
He has exceled in driving significant operational improvements that deliver sustainable results through leading, enabling, and coaching others to reach and maintain peak performance. His expertise includes Cloud, Data & AI, Cybersecurity, and Infrastructure. Throughout his career, Mahmoud received several awards and recognitions.
Mahmoud holds a Bachelor’s degree in Engineering and Master’s Degree from Maastricht School of Management in the Netherlands .
General Manager, Pakistan
Saqib brings over 23 years of regional IT experience to his CGM role, starting his career in 1993 with IBM in Pakistan. He has worked for GBM in Pakistan and Bahrain,and recently at GBM Head Office in Dubai where he was developing new business across assigned territories.
Saqib holds a Post Graduate Diploma in Business Administration from IBA, University of Karachi and Bachelors degree in Computer Science from FAST ICS, University of Karachi.
27th October 2021 - As preparations get under way for the IDC Middle East CIO Summi...
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Sr. Director & Chief Security Officer
Palo Alto Network
Mr. Haider Pasha is Sr. Director and Chief Security Officer for EMEA & LATAM at Palo Alto Networks. Prior to this role, Mr. Pasha spent 5 years at Symantec working as CTO and Systems Engineering Director for Emerging Markets. He has been partnering with CISOs across the industry, executing together on a multi-year architecture strategy across the geography including Cloud Transformations, Autonomous SOC, and Application-Centric Networking. He is a trusted advisor to Palo Alto’s strategic customers and partners, helping them become more competitive and innovative while enhancing their Cyber Resilience Strategy. A key area of specialty for Mr. Pasha is around architecting Security Operations Centers (SOC), designing Threat Intelligence Platforms, and helping customers adhere to the General Data Protection Regulation (GDPR) and local government regulations. Prior to joining Symantec, Mr. Pasha spent 15 years at Cisco covering various senior positions in Silicon Valley and as CTO for Cisco Africa.
Mr. Pasha completed his MBA from Manchester Business School, UK and holds a Bachelor of Science degree in Computer Science from Purdue University, USA. Mr. Pasha’s successes come from being able to bind advanced technical concepts to commercial, people and process requirements, while maintaining a balanced perspective with the business objective in mind. He is also Palo Alto Networks go-to public Security spokesperson.
Director – Compliance & Support Alliances
Dubai Electronic Security Center (DESC)
Amer Sharaf is the Director of Compliance Support and Alliances at the Dubai Electronic Security Center based in the Emirates of Dubai in the United Arab Emirates. Amer has accumulated a diverse set of skills in his career in the Information Technology field successfully delivering key applications and infrastructure related projects.
His experience also extends to deploying resilient and highly available data centers catering to key critical systems. Amer has considerable experience on city level systems and adopting several disruptive technologies and ensuring that key security principles and technologies are adopted.
General Manager, GBM Abu Dhabi
Senior Cybersecurity Director – EMEA
Service Providers and Middle East & Africa
Global Security Sales Operations, Cisco
As Senior Cybersecurity Director for EMEA SPs and MEA, Fady’s role is to focus on delivering Cisco’s vision of integrated cybersecurity for Cisco’s customers and partners, overseeing the day-to-day business and driving growth plans across the region.
Fady focuses on empowering customers, including Service Providers, Government and Private entities, to securely create and deliver value as every country, city and company becomes increasingly digital and migrates to the cloud.
Fady is a Cisco veteran with a proven track record of delivering sales across the region for more than 17 years. He has worked in several roles including East Region Operations Director for Cisco Middle East, General Manager for Cisco UAE, Enterprise Sector Regional Sales Manager and Service Provider Sector (Telcos) Regional Sales Manager.
Prior to joining Cisco, he was Regional Manager at Nortel (MEA), and Product Manager at Ericsson and held international long-term assignments in Sweden, Greece, Indonesia and Egypt.
Fady holds a BE degree in Computer & Communication Engineering from the American University of Beirut.
Regional Technology Director | Middle East & Turkey
Melih Kirkgoz is the Regional Technology Director covering Middle East & Turkey Regions and based in Fortinet Dubai Office.
He is the technology evangelist and spokesperson within the region.Also a member of the elite “Office of the CTO” consultants group led by Fortinet President and CTO Michael Xie himself since 2015.
In this prestigious role he helps to shape company core technologies roadmap acting as a bridge between the field and Fortinet R&D and Product Management.
His highly focused and advanced Cyber Security Career (22+ years) is spread over different roles requiring diverse skills:
VP Security Sales, IBM MEA
Head of Cyber Security
United Arab Emirates Government
Dr. Al Kuwaiti is appointed into the Cabinet as the Head of the Cyber Security for the UAE Government since 2020. As the Head of the Cyber Security, his mandate includes being the Chairman of the UAE Cyber Security Council as well as Managing Director of the National Data Centre under the Supreme Council for National Security. As the Head of Cyber Security for the UAE Government by investiture, Dr. Al Kuwaiti has legal authority over all aspects pertaining securing the cyberspace for the entire Nation.
In his current role, Dr. Al Kuwaiti is tasked with the responsibility of charting a cyber security strategy for the Nation that not only ensuring that the UAE will be entering into the digital era with fully capable of dealing with the new threat landscape brought about by the pandemic, but also to ensure UAE’s leadership in cyber security globally towards establishing the UAE as the world’s leading trusted digital hub supporting the Nation’s digital transformation agenda and the digital future of all residents who made UAE their home. Towards that end, he led the Council to put together an implementation plan to protect the UAE cyberspace through emerging technologies such as Cloud, Big Data and AI in a wholeof-government approach coordinating and orchestrating efforts between Emirates or government entities via a unified platform built and managed by the Council.
Founder & CEO
Coordinates Middle East
Tarek is the Architect and CEO of Coordinates – A leading Cybersecurity Managed Detection & Response firm in the Middle East, now part of GBM.
Powered by machine learning, automation & orchestration, Cor, Coordinates’ platform enables the seamless integration of any technology to provide defense-grade services to enterprises of all sizes.
The company platform enables Automation and Orchestration of the entire cybersecurity lifecycle across Monitoring, Detection, Response & Remediation.
Between 2004 and 2014, Tarek was the Managing Director at Cisco, where he led the strategic direction, investment, and overall execution of Cisco’s total business in the region.
Before Cisco, Tarek had a career with Schlumberger and 3Com in various executive leadership roles.
Tarek has been voted twice as the top Networking and Communication Executive in MENA and MENA’s 6th most powerful technology executive.
General Manager, GBM Dubai
Samadoni holds a B.Sc. in Engineering and MBA in Marketing, is fluent in Arabic and English, and is the Vice Chairman of SNIA Middle East.
Vice President of Digital Infrastructure Solutions,
Hani Nofal is an ICT executive with more than 25 years of industry and leadership experience in the region. He held several roles in global organizations including Digital Equipment Corporation, Compaq, 3Com and Cisco Systems.
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