Maintenance Services Practice

The support of your solution is paramount. Every minute of system outage costs your organization direct and indirect financial losses due to reduced business productivity, regulatory fines and reputational and brand sentiment. To alleviate these risks, GBM has created a holistic and comprehensive catalogue of maintenance and lifecycle services designed to address you maintenance challenges, delivering best in class services and providing you with peace of mind.

These services are tried and tested and are delivered by a team of dedicated diagnostics specialist who’s primary objective is to return you production environment back to operation as fast as possible. GBM’s broad range of maintenance offerings and complimentary lifecycle services include 24×7 incident coverage, onsite engineering, incident management, change management, problem management and escalation management.

Figure 1: Customer Organization Growth (COG) Lifecycle Journey

ONSITE SERVICES

Professional, skilled resources to support on-site business requirements and projects.

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MOBILITY, BANKING, & PRINTING SERVICES

Support and provision of the latest specialist Mobility, Banking and Printing technologies

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ASSESSMENT / HEALTHCHECK SERVICES

Ensure optimal performance and uptime with specialized assessment services.

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DATACENTER SITE MAINTENANCE

Infrastructure support and datacenter operations, installation and moving services.

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PROACTIVE MAINTENANCE SERVICES

Downtime and data loss are a major risk for today’s businesses, but digital infrastructure problems do not simply appear out of nowhere.

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SOFTWARE SUPPORTLINE SERVICES

Support for a wide range of leading software products and software vendors

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MULTI VENDOR NETWORK MAINTENANCE

Support for networking systems from a wide range of leading OEMs.

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MULTI VENDOR HARDWARE MAINTENANCE

Hardware support for servers and storage from a wide range of leading OEMs.

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Our team has expertise across the full range of digital solutions. We are here to help you progress on your journey towards digital transformation.

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Maintenance Services Practice