Customer Experience

Maintenance Services Practice

The support of customer solutions is paramount. Every minute of system outage costs their organization in direct financial loss, financial loss due to regulatory fines or to the organizations reputation.


The support of your solution is paramount. Every minute of system outage costs your organization direct and indirect financial losses due to reduced business productivity, regulatory fines and reputational and brand sentiment. To alleviate these risks, GBM has created a holistic and comprehensive catalogue of maintenance and lifecycle services designed to address you maintenance challenges, delivering best in class services and providing you with peace of mind.

data center

Maintenance Services


These services are tried and tested and are delivered by a team of dedicated diagnostics specialist who’s primary objective is to return you production environment back to operation as fast as possible.

GBM’s broad range of maintenance offerings and complimentary lifecycle services include 24×7 incident coverage, onsite engineering, incident management, change management, problem management and escalation management.

  • Maintenance Services