AI Chatbot Solutions

GBM Chatbot

Chatbots streamline interactions between people and services, enhancing customer experience. At the same time, they offer companies new opportunities to improve their customer engagement process and operational efficiency by reducing the typical cost of customer service. To be successful, a chatbot solution should be able to effectively perform both of these tasks. Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.

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GBM & Sferanet Sign Strategic Partnership

Dubai-based IT services and solutions company, Sferanet DWC LLC, has partnered with Gulf Business Ma...

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AI Chatbot Solutions