Service Management & Governance

Single point of contact for all your tactical and strategic IT initiatives

Management of your IT, from procuring new systems to maintaining them and supporting users, is a costly and time-intensive responsibility. Managing vendor relationships, governance projects, software tools, and IT service problems can all draw your business leaders away from high-value work, leading disruption and slowing your progress towards business goals.

With GBM’s service and delivery management portfolio, you don’t have to handle these tasks in-house anymore. With our highly experienced, locally based services team, you can rely on experts to manage your IT service management and governance. This is at the heart of our Managed Services portfolio, it’s our methodology, how we manage our experts, how we interact with your internal team and more, to deliver our services – all with predictable costs and guaranteed service levels.

Through our Service Management and Governance we can help you:

  • Successfully manage projects. Our account & delivery management team will take care of contract governance,  relationship management and business office management so you can focus on your core business.
  • Efficiently manage IT services. we are well positioned to manage your multi-vendor environment. GBM can help you reduce your support costs, improve ROI from your equipment, and save time spent solving technical problems.
  • Accelerate transformation by handling your implementation projects, while ensuring transformation governance and taking over you as-is operations.

With one helpful point of contact to look after all your needs, delivery management and governance are simpler than ever before.

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How can we help?

Our team has expertise across the full range of digital solutions. We are here to help you progress on your journey towards digital transformation.

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Service Management & Governance