Leveraging Platformation for Public Sector Transformation

As organizations in the UAE continue to navigate the complexities of digital transformation, embracing platformation will be crucial in enhancing digital posture and shaping future success.


Ossama El Samadoni

General Manager

In recent years, the public sector's digital transformation initiatives have ushered in a new era of improved public services and economic diversification, marking a significant shift towards technological innovation and digitization in the region. These shifts are primarily characterized by “platformation”, the integration of various IT domains into a unified framework, to foster innovation, efficiency, and resilience in the face of digital challenges.

Platformation, a term derived from combining "platform" and "transformation”, involves reshaping business operations and IT systems by adopting a platform-centric approach. This approach focuses on creating integrated digital ecosystems where software, services, and applications seamlessly operate together on a unified platform. The method is increasingly being recognized as a strategic approach in the evolution of digital infrastructure and services. It represents a paradigm shift driven by the need to create more efficient, secure, and flexible IT ecosystems that can adapt to the rapidly changing digital landscape.

This new methodology is fundamentally reshaping how governments build their security frameworks, develop applications, modernize IT applications, and integrate hybrid multicloud environments. Here are five ways in which platformation is revolutionizing the government’s digital transformation efforts:

1.Security at the Heart of Public Services

In the context of security, platformation emphasizes a holistic and integrated approach for various government departments. Traditional security measures often operate in silos, leading to gaps that can be exploited by cyber threats. The platformation approach builds security into every layer of the digital stack, from the underlying infrastructure to the application level, embedding security controls and policies directly into the platform. This "security by design" methodology ensures that security is not an afterthought but a foundational component of the government’s digital ecosystem, thereby providing robust protection against emerging threats and enhancing the overall resilience of public sector digital services.

2.Streamlined Service Through Government Apps

Platformation empowers government departments to accelerate their app development processes, streamlining the delivery of public services. By providing developers with a suite of integrated tools and services, it enables faster development, testing, and deployment of applications. This not only reduces the time-to-market for critical government services but also enhances the quality and performance of these applications, ensuring they meet the evolving needs of citizens and public sector requirements. Leveraging platform-centric architectures, such as microservices and serverless computing, platformation enhances agility and scalability within government IT infrastructures.

By abstracting the underlying infrastructure, developers in the public sector can focus on writing code that delivers value to citizens without worrying about operational complexities. Platforms provide a set of APIs, tools, and services that accelerate development cycles, enable continuous integration and delivery, and facilitate the seamless deployment of applications across different environments.

3.Modernizing Applications

IT application modernization under the platformation approach is about reimagining legacy systems as modular, flexible components that can easily integrate with modern cloud-native platforms. This transition is not just about moving to the cloud but transforming applications to leverage the dynamic scaling, resilience, and agility offered by cloud platforms. Platformation encourages the adoption of containerization, microservices, and DevOps practices to breathe new life into aging applications, making them more responsive to changing market demands and technological advancements.

4.Hybrid Multicloud Strategy

In the realm of hybrid multicloud, platformation is a game-changer for the public sector. It provides a unified platform that abstracts the complexity of managing multiple clouds and on-premises environments, offering a single pane of glass for administration, governance, and orchestration. This approach enables organizations to deploy and manage applications across different cloud providers and private clouds, optimizing performance, cost, and compliance based on the specific requirements of each workload. Platformation supports a truly hybrid multicloud strategy, facilitating workload portability and ensuring that organizations can leverage the best capabilities of each cloud service provider.

5.Data Management and Analytics

There is no doubt that data represents a treasure trove of insights and value, making effective management and extraction crucial for governments. Platformation enhances data management and analytics by consolidating data sources, streamlining data processing, and enabling advanced analytics and AI capabilities. This holistic approach ensures that government agencies can make informed decisions, uncover new opportunities, and deliver personalized public services. By integrating functions such as data pipelining and contextualization, platformation simplifies complex data processes, empowering public sector users to directly leverage data insights without the need for intricate implementations.

The Road Ahead

Platformation is not just a new-coined term; it's a strategic imperative for governments aiming to thrive in the digital age. By breaking down silos, integrating key IT domains, and fostering innovation, platformation is setting a new standard for efficiency, security, and agility in the digital ecosystem. As organizations in the UAE continue to navigate the complexities of digital transformation, embracing platformation will be crucial in enhancing digital posture and shaping future success.

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